Who we are
Company background
HASL Asia enjoys a unique blend of Eastern and Western heritage inherited from our Mainland China and UK background
Awards and recognition
Heng An Standard Life Asia earns industry recognition for its professional services and products
What we offer
Hong Kong New Capital Investment Entrant Scheme
Committed to offering more with wealth-focused insurance solutions, catering to customers’ financial needs under the New CIES
Investment-linked insurance plans
Our investment-linked insurance plan may help you capture market potential and cater for your insurance needs
CareMore
Enjoy peace of mind for you and your family with extensive health coverage
Help and support
Download hub
Access forms to switch policies, sign up for investments, change personal information
Go green
Go green, go paperless Support environmental friendliness by moving away from paper to electronic notices
Interest rate and exchange rate
Calculate the interest rate and exchange rate from a range of currencies and dates
Investment information
Professional investment management
Our investment-linked insurance plans offer a wide range of investment choices linked to underlying funds managed by reputable investment managers
Our Investment Choices
Investment involves risks. Past performance is not indicative of future performance. For details of the risk factors, fees and charges of the plan, please refer to the offering documents of the relevant plan.
Notice in relation to investment choices
Stay fully informed on your investments with the up-to-date notices
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HASL Asia Statement – Customer Portal Restoration Progress
Updated: 13 March 2026
The customer portal of Heng An Standard Life Asia has been gradually restored, following an earlier cybersecurity incident. Customers can view key policy information via the customer portal, with the exception of OneFuture and ProFuture policies. Customers can rest assured that all insurance policies with us and their interests remain safeguarded.
Please note that all policy information and valuations currently displayed are updated as of 5 March 2026. In the meantime, we are taking steps to enhance our IT security measures to further ensure that our customer data is protected, while gradually resuming more functions over time. Customers may continue to conduct policy-related transactions, such as investment choice transactions, with the assistance of our Customer Service team via email (cs@hengansl.com.hk), phone (+852 2169 0300), post, or walk-in.
Our IT team is working diligently to restore all remaining policy information as soon as possible. Other online platforms, including our company website and the broker portal, are also being restored gradually.
Some of our services, including new business and policy services, have resumed on or before 27 February 2026.
We apologise for any inconvenience caused. Should you have any queries, customers can contact their licensed intermediary or our Customer Service team via email or phone.
Our products
Hong Kong New Capital Investment Entrant Scheme
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Committed to offering more with wealth-focused insurance solutions, catering to customers’ financial needs under the New CIES
Investment-linked insurance plans
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Our investment-linked insurance plan may help you capture market potential and cater for your insurance needs
CareMore
Enjoy peace of mind for you and your family with extensive health coverage
Get more from life
We are here to provide you with the right wealth-focused solution by introducing a wide range of insurance products to cater for your evolving needs at different stages of your lives.
