Heng An Standard Life (Asia) Limited (the “Company”) is committed to safeguarding your privacy and pledges to observe the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) (the "PDPO") of the laws of Hong Kong.

If you choose to complete one of our on-line forms or e-mail or message us using the facilities of this Website, the personal information you provide will be used by the Company to enable us to answer your queries or requests and to provide you with information related to your queries or requests. Failure to provide any mandatory personal information may mean that you do not receive the information or services that you have requested.

The personal information you provide when registering, and any additional information you include about yourself or anybody else, while using other features on this Website will be held on our systems and/or those of the company hosting this Website on our behalf, to allow you to revisit and/or update the services you have chosen to personalise.

Collection of Personal Information

Until you submit to us an online enquiry, register as an online user, and/or apply for a job position, the Company will not collect any personally identifiable information from you when you visit this Website.

If personal information is or has been collected, such information will only be used in accordance with the purposes set forth in our Personal Information Collection Statement.

Disclosure of Personal Information

The Company will not transfer or disclose any of your personally identifiable information collected via this Website to any other person except:

a) as specified in Personal Information Collection Statement;
b) when we have your permission or
c) under special circumstances under the PDPO.

Responsibility of Users

Upon registering to use our Website services, all users warrant that their information provided relating the services is true, complete and up-to-date and all users agree to notify the Company regarding all changes to the information previously declared (including but not limited to changes in address and contact details etc.).

Right of Users

You have the right under the Personal Data (Privacy) Ordinance (the "PDPO") to: (i) check whether the Company holds personal information about you and the kind of information held; (ii) request access to and correction of any of your personal information which is incorrect; (iii) ascertain the Company’s policies and practices relating to personal information; and (iv) request the Company not to use your personal information for direct marketing purposes. Any of these requests may be made in writing to the Company's Data Protection Officer at 12/F, Lincoln House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong.

The Company has the right to charge a reasonable fee for processing any data access request.

Data Protection

To ensure data security, the Company will take all reasonable steps to protect the personal data transmitted to and held by us. For details, please refer to our Security Policy section below.

If you have any queries concerning the above information, please feel free to contact us. 

© 2024 Heng An Standard Life (Asia) Limited, reproduced under licence. All rights reserved.