Who we are
Company background
HASL Asia enjoys a unique blend of Eastern and Western heritage inherited from our Mainland China and UK background
Awards and recognition
Heng An Standard Life Asia earns industry recognition for its professional services and products
What we offer
Investment-linked insurance plans
Our investment-linked insurance plan may help you capture market potential and cater for your insurance needs
CareMore
Enjoy peace of mind for you and your family with extensive health coverage
Help and support
Download hub
Access forms to switch policies, sign up for investments, change personal information
Go green
Go green, go paperless Support environmental friendliness by moving away from paper to electronic notices
Investment information
Professional investment management
Our investment-linked insurance plans offer a wide range of investment choices linked to underlying funds managed by reputable investment managers
Notice in relation to investment choices
Stay fully informed on your investments with the up-to-date notices
Our Investment Choices
Investment involves risks. Past performance is not indicative of future performance. For details of the risk factors, fees and charges of the plan, please refer to the offering documents of the relevant plan.
MoreAcademy
Hong Kong New Capital Investment Entrant Scheme
Committed to offering more with wealth-focused insurance solutions, catering to customers’ financial needs under the New CIES
Education series
Gain more understanding about your insurance with our guides, from basic principles to managing investments over the long term
Market watch
Follow trends and get the latest information about various industry sectors and behaviours
News
Updates on a Confirmed Case of COVID-19 Related to our Employee
Company | 2021-03-02
Further to our announcement on 26 February 2021 regarding our temporary office closure for thorough disinfection due to a preliminary COVID-19 case, our office has been reopened since 1 March 2021 to handle incoming mail and maintain critical operations.
The case was confirmed on 27 February 2021 after further testing by the Centre for Health Protection (CHP) and the infected employee has been sent to the hospital. We are working closely with the CHP in the management of this case and providing support to our staff as well as their families. All of our employees have taken the COVID-19 test and received negative result thus far, pending a few people’s results. CHP is leading the official contact tracing process and all staff identified as close contacts have been approached by CHP for further arrangement.
Our critical operations will continue to be maintained to minimise the impact on the service we provide to our customers and business partners as follows:
- Customer service hotline is operating but you may experience longer wait times than normal. Customers and business partners are welcome to contact us through email and online forms.
- Policy administrative works, including payment and cheque issuance may be slightly delayed.
- Fund switching instructions sent to us via email can be handled as usual according to the normal timeline. However, for fund switching instructions sent to us by post, they might be delayed.
We greatly appreciate your understanding and apologise for any inconvenience caused.
For any enquiries, please contact us by email/ phone at [email protected] / +852 2169 0300.
The health and safety of our people, customers and business partners are always our priority. Together, we will collaborate with the community to combat the outbreak of COVID-19. We will provide any updates on our work arrangement in due course.
