Who we are
Company background
HASL Asia enjoys a unique blend of Eastern and Western heritage inherited from our Mainland China and UK background
Awards and recognition
Heng An Standard Life Asia earns industry recognition for its professional services and products
What we offer
Investment-linked insurance plans
Our investment-linked insurance plan may help you capture market potential and cater for your insurance needs
CareMore
Enjoy peace of mind for you and your family with extensive health coverage
Help and support
Download hub
Access forms to switch policies, sign up for investments, change personal information
Go green
Go green, go paperless Support environmental friendliness by moving away from paper to electronic notices
Investment information
Professional investment management
Our investment-linked insurance plans offer a wide range of investment choices linked to underlying funds managed by reputable investment managers
Notice in relation to investment choices
Stay fully informed on your investments with the up-to-date notices
Our Investment Choices
Investment involves risks. Past performance is not indicative of future performance. For details of the risk factors, fees and charges of the plan, please refer to the offering documents of the relevant plan.
MoreAcademy
Hong Kong New Capital Investment Entrant Scheme
Committed to offering more with wealth-focused insurance solutions, catering to customers’ financial needs under the New CIES
Education series
Gain more understanding about your insurance with our guides, from basic principles to managing investments over the long term
Market watch
Follow trends and get the latest information about various industry sectors and behaviours
News
We do the best to serve you while implementing special work arrangement
Company | 2020-07-20
In response to the HKSAR Government’s special work arrangement amid the spike in COVID-19 cases in Hong Kong, most of our staff have been advised to work from home starting from 20 July 2020 until further notice.
We truly understand that the arrangement does impact daily operations. However, we always put our customers and business partners first. Our critical operations will continue to be maintained to minimise the impact on the service we provide to our customers and business partners as follows:
- Customer service hotline is operating but you may experience longer wait times than normal. Customers and business partners are welcome to contact us through email and online forms.
- Policy administrative works, including payment and cheque issuance may be slightly delayed.
- Due to the special work arrangements of Hongkong Post, customers may experience delay in receiving our correspondence, including annual statements, notifications regarding corporate actions and other policy administration letters, etc. We are making our best efforts to contact our customers via alternative channels, e.g. emails and SMS. Meanwhile, we will continue to upload customer correspondence on our customer and broker log-in sites. Corporate actions related notifications will also be posted on our company website for easy reference.
- Fund switching instructions sent to us via email can be handled as usual according to the normal timeline. However, for fund switching instructions sent to us by post, they will be impacted by the potential delay in postal services in the current situation.
We greatly appreciate your understanding and apologise for any inconvenience caused. We will closely monitor the situation and do all we can to better serve you.
For any enquiries, please contact us by email/ phone at [email protected] / +852 2169 0300.
Together, we will collaborate with the community to combat the outbreak of COVID-19. We will provide any updates on our work arrangement in due course.
Standard Life (Asia) Limited
