Customer Service Officer (CS Center) - Agency Contract 1 year renewable
Full Time Temporary
Work as a team with other colleagues to deliver market leading customer service to our brokers and end customers.
Qualifications / Experience / Requirements
- University graduate preferred
- At least 3 years’ customer service experience in life insurance industry
- Good knowledge of investment products and passed IIQE paper I, III & V
- Self-motivated, a quick learner and a good team player
- Work well under pressure and able to complete task at a timely manner
- Ability to handle multi-task, work unsupervised, to work on own initiative and prioritize work
- Good command of both written and spoken English and Chinese (including Putonghua)
- Good knowledge of Microsoft word, Excel, PowerPoint and Chinese Word Processing
Reports To Role
Senior Manager, Customer Service Centre, Operations
We offer attractive salaries and excellent benefits.
We value and promote diversity and equal opportunities in all aspects of our business. All resourcing will be carried out in line with our Company diversity policy.
Any personal data we collect will only be used for recruitment purposes. We keep all applications confidentially on file for two years.